Medical Receptionist

Buffalo, NY

We’re looking for a Medical Receptionist who thrives in a professional, fast-paced clinical environment and shares our commitment to excellence and patient-centered service. This is a front-line role supporting our patients, clinical team, and administrative operations.

What You’ll Do:

  • Welcome patients and ensure a warm, professional first impression
  • Manage phone calls, scheduling, and patient communications
  • Coordinate patient check-in and check-out with accuracy and efficiency
  • Support clinical staff with scheduling and workflow needs
  • Handle administrative tasks with attention to detail and confidentiality

What We’re Looking For:

  • Previous medical office or reception experience (integrative/functional medicine a plus)
  • Strong communication and organizational skills
  • Comfort with technology and EMR systems
  • Professional demeanor with warmth and compassion
  • A team player who contributes to our collaborative culture

Why Join OWM:

  • Competitive pay: $24–$26/hour (based on experience)
  • Be part of a forward-thinking, physician-led team redefining healthcare
  • Support patients in life-changing wellness and healing journeys
  • Positive, growth-oriented culture with opportunities for development

If you’re inspired by helping patients feel truly cared for and want to be part of a practice that’s setting new standards in integrative wellness, we’d love to hear from you.

Shift Expectations:

This is a full-time position. Each receptionist is require to work one weekly evening shift per month. Practice hours are Monday – Thursday 7:30-7:00, Friday 7:30-5:00, and Saturday 7:30-2. You will be expected to work up to 2 Saturday's per month. 

Certifications, Licenses, Registrations:  

None required

Equal Employment Opportunity:  

Our practice is committed to equal employment opportunity.  We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.